Talk to a hacker | Fluid Attacks Help

Talk to a hacker

Plan requirement info
Plan required: Advanced
Role requirement info
Role required: User, Vulnerability Manager or User Manager
You may require expert guidance to understand the most complex vulnerabilities reported in your group. To cater to this need, Fluid Attacks offers the feature Talk to a hacker, available exclusively with the Advanced plan. It involves a video conference with a member of the hacking team to discuss the issues you need assistance with. This consultation provides valuable insights into the workings of these vulnerabilities and their potential impact, enabling your team to figure out how to efficiently remediate them.

To request a Talk to a hacker session, follow these steps:

  1. Go to the group where you need assistance. Only groups subscribed to the Advanced plan are eligible.

    2. Access a group on the Fluid Attacks platform

  2. Click the Help button in the collapsible menu and select Talk to a hacker in the right-side bar.

    3. Find the Talk to a hacker button on the Fluid Attacks platform

    Alternatively, click on the button at the bottom of the Vulnerabilities section.

    Find Talk to a hacker option in Vulnerabilities on the Fluid Attacks platform
    Advice on Talk to a hacker button
    The button is also available in the Locations and Description sections of types of vulnerabilities.

  3. A pop-up window appears asking if you have reviewed the relevant vulnerability documentation. If you select that you have not read the documentation, you are presented with a button that links to help.fluidattacks.com/portal/en/kb/criteria/vulnerabilities.

    4. Follow link on the Fluid Attacks platform to read docs

    If you have read the documentation but still have questions, you may click on the Schedule a Talk to a hacker button.

    Start scheduling Talk to a hacker on the Fluid Attacks platform

  4. In the pop-up window, view the calendar availability, select a date and time that suits you and then click on Next.

    5. Select date of Talk to a hacker on the Fluid Attacks platform

  5. Enter the required details for the appointment. You can optionally add guests from your team who you want to join the call.

    6. Schedule Talk to a hacker on the Fluid Attacks platform
    Advice on vulnerability URL
    To get the vulnerability URL, go to Locations, click on the vulnerability and then on the link icon.

  6. Click the Schedule Event button.

After scheduling the session, a pop-up window displays the appointment details, including the assigned expert's name. You also receive an email invitation to the appointment, which can be added to your Google Calendar.

Free trial message
Free trial
Search for vulnerabilities in your apps for free with Fluid Attacks' automated security testing! Start your 21-day free trial and discover the benefits of the Continuous Hacking Essential plan. If you prefer the Advanced plan, which includes the expertise of Fluid Attacks' hacking team, fill out this contact form.